GOHIGHLEVEL SUPPORT / KICK ASS MEDIA

ALREADY HAVE AN ACCOUNT?See what you could do with it.

Already using GoHighLevel, but not getting enough out of it?

GoHighLevel help, without the monthly fee.

Pay as you go from £65/hour, fixed-price jobs from £125, or a Care plan with hours included every month. Every minute logged in your account.

A stuck workflow? An underused feature? Someone who can just sort it out? Start with the kind of help you need.

PAY AS YOU GO

Get the help. Skip the subscription.

Buy hours, send a request, and we get to work. No subscription.

All prices exclude VAT at 20%.

SUPPORT TIME / 1 HOUR

1 hour

£65one-off

£65/hour

Use your balance when you need a hand. Your time is visible in your account.

SUPPORT TIME / 5 HOURS

5 hours

£300one-off

£60/hour

Use your balance when you need a hand. Your time is visible in your account.

Hours last 12 months from purchase.

Each request uses a minimum of 30 minutes, then time is charged in 15-minute steps.

Jobs likely to take over an hour get an estimate you approve before we start. If a job will run more than 20% over the estimate, we stop and ask.

We start within 3 working days. Need it sooner? Rush starts the next working day and uses hours at 1.5 times.

An unused pack can be refunded within 14 days of purchase if none of its time has been used.

FIXED-PRICE JOBS

Know the job? Know the price.

Nine common jobs at a fixed price. Pay by card or use hours from your balance. Each price covers the scope shown, one round of changes, and testing with a live contact. Anything beyond that is charged from hours.

JOB / 01FIXED SCOPE

Fix a broken workflow

We find the fault, repair it and test it

£125
JOB / 02FIXED SCOPE

Missed-call text-back

Set up and tested on your number

£125
JOB / 03FIXED SCOPE

Form or survey with follow-up

One form or survey plus a connected follow-up workflow

£150
JOB / 04FIXED SCOPE

Simple workflow

One trigger and up to 5 actions, for example form to tag to email or text to notification

£165
JOB / 05FIXED SCOPE

Calendar with reminders

One new calendar with confirmation and reminder automations

£165
JOB / 06FIXED SCOPE

Pipeline build

Pipeline stages plus an automation that moves opportunities through them

£250
JOB / 07FIXED SCOPE

Integration

One connection through Zapier, Make or a webhook. You need your own Zapier or Make account where used.

£295
JOB / 08FIXED SCOPE

Nurture sequence

Up to 5 emails or texts with branching, built from wording you supply

£345
JOB / 09FIXED SCOPE

Landing page

One page from a template with your text and images, connected to your CRM

£345

CARE PLANS

Someone in your corner. Every month.

We host your GoHighLevel account and include hours every month, at a lower hourly rate than pay as you go.

ALREADY HAVE AN ACCOUNT?

Get help with the account you use now, or move it to hosted Software or Care free of charge.

See your options

All prices exclude VAT at 20%.

SOFTWARE / HOSTED ACCOUNT

Software

£58/month

Host your account with us. Buy hands-on help when you need it.

HOURS INCLUDEDNone
WE START WITHINPay-as-you-go times
CARE 1 / HOSTED ACCOUNT

Care 1

£108/month

A reliable hand when something needs attention.

HOURS INCLUDED1 hour
WE START WITHIN3 working days
CARE 7 / HOSTED ACCOUNT

Care 7

£408/month

More capacity and a faster start for regular work.

HOURS INCLUDED7 hours
WE START WITHIN1 working day
THE DETAILS

Compare the four plans.

Support time, start times and terms in one place.

Swipe to compare all four plans

GoHighLevel Support hosted plan comparison
What you getSoftware£58/monthCare 1£108/monthCare 3£208/monthCare 7£408/month
Hours included each monthNone1 hour3 hours7 hours
We start work withinPay-as-you-go times3 working days3 working days1 working day
Extra hours£65/hour£55/hour£55/hour£55/hour
Unused hoursNo hours includedRoll over one monthRoll over one monthRoll over one month
Quick how-to questions, up to 10 minutesFrom your hoursFreeFreeFree
30-minute calls, from your hoursNot included1 a month, from your hours1 a month, from your hoursAs needed, from your hours
Minimum termMonthly3 months, then 30 days' notice3 months, then 30 days' notice3 months, then 30 days' notice
NEED MORE CAPACITY?

Premium includes 16 hours a month, priority and a monthly review call, at £997/month after a done-for-you build.

Explore a done-for-you build

ADD-ONS & EXTRAS

Only what you actually need.

AI Employee

£97/month

Add to any hosted plan.

Bring your existing account

Free

Already use GoHighLevel? We move your account across to a hosted Software or Care plan free of charge.

Texts, emails and calls

Cost plus 20%

Charged as you use them from your account wallet, which tops up automatically in £20 steps.

No separate order needed

Working days are Monday to Friday, 9am to 5.30pm UK time, excluding bank holidays.

Plan hours can't be exchanged for cash or used against done-for-you setup fees.

When your plan is paid up, we transfer your account to you or your new provider once for free, and export your contacts.

HOW IT WORKS

No mystery about what happens next.

01 / 04

Buy

Hours, a fixed-price job or a Care plan, in your account.

02 / 04

Ask

Send a request saying what you need. Add a screen recording if it helps.

03 / 04

We do it

We start within the time for your plan. Anything over an hour gets an estimate to approve first.

04 / 04

See every minute

Time is logged against each request and your balance is always up to date.

STRAIGHT ANSWERS

Know where you stand.

Clear terms matter as much as a useful fix.

Do I need a monthly plan?

No. Buy hours or a fixed-price job whenever you need one.

Can I bring my existing GoHighLevel account?

Yes. Moving an existing account to a hosted Software or Care plan is free. We can also help with it where it is now. New installations are scoped separately and may include setup fees. Usage charges are separate.

How is time charged?

Each request uses a minimum of 30 minutes, then 15-minute steps. Every entry shows in your account.

What if a job runs over?

Jobs over an hour are estimated first. If one will run more than 20% over, we stop and ask before carrying on.

Do hours expire?

Pay-as-you-go hours last 12 months. Care plan hours roll over for one month, then expire.

Can I get a refund?

An hour pack can be refunded within 14 days if none of its time has been used. After that, hours can't be exchanged for cash.

Can I use hours for a call?

Yes, in 30-minute slots. Care 1 and Care 3 include up to one call a month. For strategy and advice, book the £295 Kick Ass Audit.

What do texts, emails and calls cost?

They're charged as you use them at cost plus 20%, from your account wallet, which tops up automatically in £20 steps.

Is there a minimum term?

Care plans run for 3 months, then monthly with 30 days' notice. Software is monthly. Pay as you go has none.

Can I question a time entry?

Yes, from your account, within 14 days of your monthly statement.

What if I want to leave?

When your account is paid up, we transfer it to you or your new provider once for free, and export your contacts.

Do prices include VAT?

No. All prices exclude VAT at 20%.

NOT SURE WHAT YOU NEED?

Start with the Kick Ass Audit.

A £295 working session to find the right first move, whether that's a GoHighLevel fix or a wider customer-journey change.

Explore the Kick Ass Audit
YOUR NEXT MOVE / GOHIGHLEVEL SUPPORT